Privacy Policy

Who we are

This website is operated by EVtoU, a vehicle and spare-parts export company based in China. For any privacy question, write to contact@evtou.com.

What we collect

When you send an inquiry, we receive what you enter: your name or company, email, WhatsApp or WeChat number, country, the parts or vehicle you ask about, VIN or OE numbers, quantities and your message. We also record the page and language the inquiry came from.

Our server keeps standard technical logs (such as IP address, browser type and time of request) to keep the site secure and working.

If you accept analytics cookies, Google Analytics collects anonymised usage data such as pages viewed and buttons clicked. If you decline, it is not loaded.

How we use it

We use your details only to answer your inquiry, prepare quotations and proforma invoices, arrange shipping and follow up on your order. Inquiries are delivered to our sales team's internal messaging and sales-tracking tools.

We do not sell your personal data and we do not send marketing messages unless you ask us to.

WhatsApp and email

If you contact us on WhatsApp or by email, those services process your messages under their own privacy policies. We keep the conversation as long as needed to serve you and to meet accounting obligations.

Sharing

We share the minimum information needed with logistics providers, customs brokers and inspection agents involved in your shipment. We may disclose information where the law requires it.

Retention and your rights

We keep inquiry data for as long as needed for the purposes above. You can ask us to see, correct or delete the personal data we hold about you by writing to contact@evtou.com. Depending on where you live, you may have further rights under local law.

Cookies

The site stores one small item in your browser to remember your cookie choice. Analytics cookies are set only after you accept them. You can change your choice at any time with the Cookie settings link in the footer.

Changes

We may update this policy. The date at the top shows the latest version.